Mercurial > p > roundup > code
annotate doc/installation.txt @ 2322:77f41a7e3e03 maint-0.7 0.7.2
pre-release stuff
| author | Richard Jones <richard@users.sourceforge.net> |
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| date | Sun, 16 May 2004 23:44:32 +0000 |
| parents | c8f426142289 |
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1 ================== |
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2 Installing Roundup |
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3 ================== |
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4 |
| 2258 | 5 :Version: $Revision: 1.76 $ |
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6 |
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7 .. contents:: |
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8 |
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9 |
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10 Overview |
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11 ======== |
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12 |
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13 Broken out separately, there are several conceptual pieces to a |
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14 Roundup installation: |
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15 |
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16 Roundup trackers |
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17 Trackers consist of issues (be they bug reports or otherwise), tracker |
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18 configuration file(s), web HTML files etc. Roundup trackers are initialised |
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19 with a "Template" which defines the fields usable/assignable on a |
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20 per-issue basis. Descriptions of the provided templates are given in |
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21 `choosing your template`_. |
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22 |
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23 Roundup support code |
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24 Installed into your Python install's lib directory |
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25 |
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26 Roundup scripts |
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27 These include the email gateway, the roundup |
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28 HTTP server, the roundup administration command-line interface, etc. |
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29 |
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30 |
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31 Prerequisites |
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32 ============= |
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33 |
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34 Roundup requires Python 2.1.3 or newer with a functioning anydbm or |
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35 bsddb module. Download the latest version from http://www.python.org/. |
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36 It is highly recommended that users install the latest patch version |
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37 of python as these contain many fixes to serious bugs. |
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38 |
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39 If you want to use Berkeley DB bsddb3 with Roundup, use version 3.3.0 or |
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40 later. Download the latest version from http://pybsddb.sourceforge.net/. |
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41 |
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42 If you're on windows, you will either need to be using the ActiveState python |
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43 distribution (at http://www.activestate.com/Products/ActivePython/), or you'll |
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44 have to install the win32all package separately (get it from |
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45 http://starship.python.net/crew/mhammond/win32/). |
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46 |
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47 Non-Python2.3 users may need to `install the "CSV" module`_. |
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48 |
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49 Install the "CSV" module |
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50 ------------------------ |
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51 |
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52 Note: CSV stands for Comma-Separated-Value. These files are used by all |
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53 manner of programs (eg. spreadsheets) to exchange data. |
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54 |
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55 The "CSV" module is required if you wish to import or export data in the |
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56 tracker, or if you wish to use the online generic class editing facility. |
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57 |
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58 If you're using a version of Python older than 2.3, then you will need to |
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59 install the "CSV" module from `Object Craft`_. Users of Python2.3 and later |
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60 don't need to. If you have a C compiler installed, then download the source |
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61 and follow their installation instructions (simply ``python setup.py |
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62 install``.) |
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63 |
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64 If you're on Windows and don't have a C compiler, then you'll need to |
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65 download the pre-compiled ``csv.pyd`` file and install it. To install, just |
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66 copy it to your Python installation in the ``lib\site-packages`` directory. |
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67 For Python 2.2, this would be:: |
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68 |
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69 c:\python22\lib\site-packages |
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70 |
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71 Once the CSV module is installed, you *must* restart roundup-server if it |
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72 is already running, or the new module won't be detected. |
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73 |
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74 If you're on some other platform and don't have a C compiler, you'll need |
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75 to ask for help on the roundup-users mailing list. |
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76 |
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77 .. _`Object Craft`: http://object-craft.com.au/ |
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78 |
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79 |
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80 Getting Roundup |
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81 =============== |
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82 |
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83 Download the latest version from http://roundup.sf.net/. |
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84 |
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85 If you're using WinZIP's "classic" interface, make sure the "Use |
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86 folder names" check box is checked before you extract the files. |
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87 |
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88 Testing your Python |
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89 ------------------- |
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90 |
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91 Once you've unpacked roundup's source, run ``python run_tests.py`` in the |
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92 source directory and make sure there are no errors. If there are errors, |
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93 please let us know! |
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94 |
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95 If the above fails, you may be using the wrong version of python. Try |
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96 ``python2 run_tests.py``. If that works, you will need to substitute |
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97 ``python2`` for ``python`` in all further commands you use in relation to |
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98 Roundup -- from installation and scripts. |
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99 |
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100 |
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101 For The Really Impatient |
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102 ======================== |
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103 |
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104 If you just want to give Roundup a whirl Right Now, then simply run |
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105 ``python demo.py``. This will set up a simple demo tracker on your |
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106 machine. When it's done, it'll print out a URL to point your web browser |
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107 at so you may start playing. Three users will be set up: |
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108 |
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109 1. anonymous - the "default" user with permission to do very little |
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110 2. demo (password "demo") - a normal user who may create issues |
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111 3. admin (password "admin") - an administrative user who has complete |
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112 access to the tracker |
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113 |
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114 |
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115 Installation |
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116 ============ |
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117 |
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118 :Note: Some systems, such as Debian and NetBSD, already have Roundup |
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119 installed. Try running the command "roundup-admin" with no arguments, |
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120 and if it runs you may skip the `Basic Installation Steps`_ |
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121 below and go straight to `configuring your first tracker`_. |
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122 |
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123 Set aside 15-30 minutes. Please make sure you're using a supported version of |
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124 Python -- see `testing your python`_. There's several steps to follow in your |
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127 1. `basic installation steps`_ if Roundup is not installed on your system |
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128 2. `configuring your first tracker`_ that all installers must follow |
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129 3. then optionally `configure a web interface`_ |
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130 4. and optionally `configure an email interface`_ |
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131 5. `UNIX environment steps`_ to take if you're installing on a shared |
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132 UNIX machine and want to restrict local access to roundup |
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133 6. `additional language codecs`_ |
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135 For information about how Roundup installs, see the `administration |
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136 guide`_. |
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137 |
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| 139 Basic Installation Steps | |
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140 ------------------------ |
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141 |
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142 To install the Roundup support code into your Python tree and |
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143 Roundup scripts into /usr/local/bin (substitute that path for whatever is |
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144 appropriate on your system). You need to have write permissions |
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145 for these locations, eg. being root on unix:: |
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146 |
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147 python setup.py install |
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148 |
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149 If you would like to place the Roundup scripts in a directory other |
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150 than ``/usr/local/bin``, then specify the preferred location with |
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151 ``--install-script``. For example, to install them in |
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152 ``/opt/roundup/bin``:: |
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153 |
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154 python setup.py install --install-scripts=/opt/roundup/bin |
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155 |
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156 You can also use the ``--prefix`` option to use a completely different |
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157 base directory, if you do not want to use administrator rights. If you |
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158 choose to do this, take note of the message at the end of installation |
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159 and modify the python path accordingly. |
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160 |
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161 |
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162 Configuring your first tracker |
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163 ------------------------------ |
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164 |
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165 1. To create a Roundup tracker (necessary to do before you can |
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166 use the software in any real fashion), you need to set up a "tracker |
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167 home": |
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168 |
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169 a. (Optional) If you intend to keep your roundup trackers |
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170 under one top level directory which does not exist yet, |
| 1228 | 171 you should create that directory now. Example:: |
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172 |
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173 mkdir /opt/roundup/trackers |
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174 |
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175 b. Either add the Roundup script location to your ``PATH`` |
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176 environment variable or specify the full path to |
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177 the command in the next step. |
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178 |
| 1228 | 179 c. Install a new tracker with the command ``roundup-admin install``. |
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180 You will be asked a series of questions. Descriptions of the provided |
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181 templates can be found in `choosing your template`_ below. Descriptions |
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182 of the available backends can be found in `choosing your backend`_ |
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183 below. The questions will be something like (you may have more |
| 1228 | 184 templates or backends available):: |
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185 |
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186 Enter tracker home: /opt/roundup/trackers/support |
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187 Templates: classic |
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188 Select template [classic]: classic |
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189 Back ends: anydbm, bsddb |
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190 Select backend [anydbm]: anydbm |
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191 |
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192 The "support" part of the tracker name can be anything you want - it |
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193 is going to be used as the directory that the tracker information |
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194 will be stored in. |
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195 |
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196 You will now be directed to edit the tracker configuration and |
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197 initial schema. At a minimum, you must set ``MAILHOST``, |
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198 ``TRACKER_WEB``, ``MAIL_DOMAIN`` and ``ADMIN_EMAIL``. Note that the |
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199 configuration file uses Python syntax, so almost every value must be |
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200 ``'quoted'`` using single or double quotes. If you get stuck, and get |
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201 configuration file errors, then see the `tracker configuration`_ section |
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202 of the `customisation documentation`_. |
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203 |
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204 If you just want to get set up to test things quickly (and follow |
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205 the instructions in step 3 below), you can even just set the |
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206 TRACKER_WEB variable to:: |
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207 |
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208 TRACKER_WEB = 'http://localhost:8080/support/' |
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209 |
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210 The URL *must* end in a '/', or your web interface *will not work*. |
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211 See `Customising Roundup`_ for details on configuration and schema |
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212 changes. Note that you may change any of the configuration after |
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213 you've initialised the tracker - it's just better to have valid values |
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214 for this stuff now. |
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215 |
| 1228 | 216 d. Initialise the tracker database with ``roundup-admin initialise``. |
| 217 You will need to supply an admin password at this step. You will be | |
| 218 prompted:: | |
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219 |
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220 Admin Password: |
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221 Confirm: |
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222 |
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223 Once this is done, the tracker has been created. |
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224 |
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225 2. At this point, your tracker is set up, but doesn't have a nice user |
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226 interface. To set that up, we need to `configure a web interface`_ and |
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227 optionally `configure an email interface`_. If you want to try your |
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228 new tracker out, assuming ``TRACKER_WEB`` is set to |
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229 ``'http://localhost:8080/support/'``, run:: |
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230 |
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231 roundup-server support=/opt/roundup/trackers/support |
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232 |
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233 then direct your web browser at: |
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234 |
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235 http://localhost:8080/support/ |
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236 |
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237 and you should see the tracker interface. |
| 1049 | 238 |
| 239 | |
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240 Choosing Your Template |
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241 ---------------------- |
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242 |
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243 Classic Template |
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244 ~~~~~~~~~~~~~~~~ |
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245 |
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246 The classic template is the one defined in the `Roundup Specification`_. It |
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247 holds issues which have priorities and statuses. Each issue may also have a |
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248 set of messages which are disseminated to the issue's list of nosy users. |
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249 |
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250 Minimal Template |
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251 ~~~~~~~~~~~~~~~~ |
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252 |
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253 The minimal template has the minimum setup required for a tracker |
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254 installation. That is, it has the configuration files, defines a user database |
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255 and the basic HTML interface to that. It's a completely clean slate for you to |
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256 create your tracker on. |
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257 |
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258 |
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259 Choosing Your Backend |
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260 --------------------- |
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261 |
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262 The actual storage of Roundup tracker information is handled by backends. |
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263 There's several to choose from, each with benefits and limitations: |
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264 |
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265 ========== =========== ===== ============================== |
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266 Name Speed Users Support |
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267 ========== =========== ===== ============================== |
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268 anydbm Slowest Few Always available |
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269 bsddb Slow Few Usually available |
| 2258 | 270 bsddb3 Slow Few Needs install (pybsddb_) |
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271 sqlite Fastest(*) Few Needs install (PySQLite_) |
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272 metakit Fastest(*) Few Needs install (metakit_) |
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273 postgresql Fast Many Needs install/admin (psycopg_) |
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274 mysql Fast Many Needs install/admin (MySQLdb_) |
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275 ========== =========== ===== ============================== |
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276 |
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277 **sqlite** and **metakit** |
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278 These use the embedded database engines PySQLite_ and metakit_ to provide |
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279 very fast backends. They are not suitable for trackers which will have |
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280 many simultaneous users. |
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281 **postgresql** |
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282 Backend for popular RDBMS PostgreSQL. You must read doc/postgresql.txt for |
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283 additional installation steps and requirements. |
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284 **mysql** |
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285 Backend for popular RDBMS MySQL. You must read doc/mysql.txt for additional |
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286 installation steps and requirements. |
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287 |
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288 You may defer your decision by setting your tracker up with the anydbm |
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289 backend (which is guaranteed to be available) and switching to one of the |
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290 other backends at any time using the instructions in the `administration |
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291 guide`_. |
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292 |
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293 |
| 1228 | 294 Configure a Web Interface |
| 295 ------------------------- | |
| 296 | |
| 297 There are three web interfaces to choose from: | |
| 298 | |
| 299 1. `web server cgi-bin`_ | |
| 300 2. `stand-alone web server`_ | |
| 301 3. `Zope product - ZRoundup`_ | |
| 302 | |
| 303 You may need to give the web server user permission to access the tracker home | |
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304 - see the `UNIX environment steps`_ for information. You may also need to |
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305 configure your system in some way - see `platform-specific notes`_. |
| 1228 | 306 |
| 307 | |
| 308 Web Server cgi-bin | |
| 309 ~~~~~~~~~~~~~~~~~~ | |
| 310 | |
| 311 A benefit of using the cgi-bin approach is that it's the easiest way to | |
| 312 restrict access to your tracker to only use HTTPS. Access will be slower | |
| 313 than through the `stand-alone web server`_ though. | |
| 314 | |
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315 Note that if your Python isn't install as "python" then you'll need to edit |
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316 the ``roundup.cgi`` script to fix the first line. |
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317 |
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318 If you're using IIS on a Windows platform, you'll need to run this command |
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319 for the cgi to work (it turns on the PATH_INFO cgi variable):: |
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320 |
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321 adsutil.vbs set w3svc/AllowPathInfoForScriptMappings TRUE |
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322 |
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323 The ``adsutil.vbs`` file can be found in either ``c:\inetpub\adminscripts`` |
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324 or ``c:\winnt\system32\inetsrv\adminsamples\`` or |
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325 ``c:\winnt\system32\inetsrv\adminscripts\`` depending on your installation. |
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326 |
| 1228 | 327 Copy the ``cgi-bin/roundup.cgi`` file to your web server's ``cgi-bin`` |
| 328 directory. You will need to configure it to tell it where your tracker home | |
| 329 is. You can do this either: | |
| 330 | |
| 331 through an environment variable | |
| 332 set the variable TRACKER_HOMES to be a colon (":") separated list of | |
| 333 name=home pairs (if you're using apache, the SetEnv directive can do this) | |
| 334 directly in the ``roundup.cgi`` file itself | |
| 335 add your instance to the TRACKER_HOMES variable as ``'name': 'home'`` | |
| 336 | |
| 337 The "name" part of the configuration will appear in the URL and identifies the | |
| 338 tracker (so you may have more than one tracker per cgi-bin script). Make sure | |
| 339 there are no spaces or other illegal characters in it (to be safe, stick to | |
| 340 letters and numbers). The "name" forms part of the URL that appears in the | |
| 341 tracker config TRACKER_WEB variable, so make sure they match. The "home" | |
| 342 part of the configuration is the tracker home directory. | |
| 343 | |
| 344 Stand-alone Web Server | |
| 345 ~~~~~~~~~~~~~~~~~~~~~~ | |
| 346 | |
| 347 This approach will give you the fastest of the three web interfaces. You may | |
| 348 investigate using ProxyPass or similar configuration in apache to have your | |
| 349 tracker accessed through the same URL as other systems. | |
| 350 | |
| 351 The stand-alone web server is started with the command ``roundup-server``. It | |
| 352 has several options - display them with ``roundup-server -h``. | |
| 353 | |
| 354 The tracker home configuration is similar to the cgi-bin - you may either edit | |
| 355 the script to change the TRACKER_HOMES variable or you may supply the | |
| 356 name=home values on the command-line after all the other options. | |
| 357 | |
| 358 To make the server run in the background, use the "-d" option, specifying the | |
| 359 name of a file to write the server process id (pid) to. | |
| 360 | |
| 361 | |
| 362 Zope Product - ZRoundup | |
| 363 ~~~~~~~~~~~~~~~~~~~~~~~ | |
| 364 | |
| 365 ZRoundup installs as a regular Zope product. Copy the ZRoundup directory to | |
| 366 your Products directory either in INSTANCE_HOME/Products or the Zope | |
| 367 code tree lib/python/Products. | |
| 368 | |
| 369 When you next (re)start up Zope, you will be able to add a ZRoundup object | |
| 370 that interfaces to your new tracker. | |
| 371 | |
| 372 | |
| 373 Configure an Email Interface | |
| 374 ---------------------------- | |
| 375 | |
| 376 If you don't want to use the email component of Roundup, then remove the | |
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377 "``nosyreaction.py``" module from your tracker "``detectors``" directory. |
| 1228 | 378 |
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379 See `platform-specific notes`_ for steps that may be needed on your system. |
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380 |
| 1228 | 381 There are three supported ways to get emailed issues into the |
| 382 Roundup tracker. You should pick ONE of the following, all | |
| 383 of which will continue my example setup from above: | |
| 384 | |
| 385 As a mail alias pipe process | |
| 386 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
| 387 | |
| 388 Set up a mail alias called "issue_tracker" as (include the quote marks): | |
| 389 "``|/usr/bin/python /usr/local/bin/roundup-mailgw <tracker_home>``" | |
| 390 | |
| 391 In some installations (e.g. RedHat 6.2 I think) you'll need to set up smrsh so | |
| 392 sendmail will accept the pipe command. In that case, symlink | |
| 393 ``/etc/smrsh/roundup-mailgw`` to "``/usr/local/bin/roundup-mailgw``" and change | |
| 394 the command to:: | |
| 395 | |
| 396 |roundup-mailgw /opt/roundup/trackers/support | |
| 397 | |
| 398 To test the mail gateway on unix systems, try:: | |
| 399 | |
| 400 echo test |mail -s '[issue] test' support@YOUR_DOMAIN_HERE | |
| 401 | |
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402 As a regular job using a mailbox source |
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403 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
| 1228 | 404 |
| 405 Set ``roundup-mailgw`` up to run every 10 minutes or so. For example:: | |
| 406 | |
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407 0,10,20,30,40,50 * * * * /usr/local/bin/roundup-mailgw /opt/roundup/trackers/support mailbox <mail_spool_file> |
| 1228 | 408 |
| 409 Where the ``mail_spool_file`` argument is the location of the roundup submission | |
| 410 user's mail spool. On most systems, the spool for a user "issue_tracker" | |
| 411 will be "``/var/mail/issue_tracker``". | |
| 412 | |
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413 As a regular job using a POP source |
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414 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
| 1228 | 415 |
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416 To retrieve from a POP mailbox, use a *cron* entry similar to the mailbox one:: |
| 1228 | 417 |
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418 0,10,20,30,40,50 * * * * /usr/local/bin/roundup-mailgw /opt/roundup/trackers/support pop <pop_spec> |
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419 |
| 1228 | 420 where pop_spec is "``username:password@server``" that specifies the roundup |
| 421 submission user's POP account name, password and server. | |
| 422 | |
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423 On windows, you would set up the command using the windows scheduler. |
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424 |
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425 As a regular job using an IMAP source |
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426 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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427 |
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428 To retrieve from an IMAP mailbox, use a *cron* entry similar to the |
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429 POP one:: |
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430 |
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431 0,10,20,30,40,50 * * * * /usr/local/bin/roundup-mailgw /opt/roundup/trackers/support imap <imap_spec> |
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432 |
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433 where imap_spec is "``username:password@server``" that specifies the roundup |
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434 submission user's IMAP account name, password and server. You may |
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435 optionally include a mailbox to use other than the default ``INBOX`` with |
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436 "``imap username:password@server mailbox``". |
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437 |
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438 If you have a secure (ie. HTTPS) IMAP server then you may use ``imaps`` |
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439 in place of ``imap`` in the command to use a secure connection. |
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440 |
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441 As with the POP job, on windows, you would set up the command using the |
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442 windows scheduler. |
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443 |
| 1228 | 444 |
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445 UNIX Environment Steps |
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446 ---------------------- |
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447 |
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448 Each tracker ideally should have its own UNIX group, so create |
| 1049 | 449 a UNIX group (edit ``/etc/group`` or your appropriate NIS map if |
| 450 you're using NIS). To continue with my examples so far, I would | |
| 451 create the UNIX group 'support', although the name of the UNIX | |
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452 group does not have to be the same as the tracker name. To this |
| 1049 | 453 'support' group I then add all of the UNIX usernames who will be |
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454 working with this Roundup tracker. In addition to 'real' users, |
| 1049 | 455 the Roundup email gateway will need to have permissions to this |
| 456 area as well, so add the user your mail service runs as to the | |
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457 group (typically "mail" or "daemon"). The UNIX group might then |
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458 look like:: |
| 1049 | 459 |
| 460 support:*:1002:jblaine,samh,geezer,mail | |
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461 |
| 1049 | 462 If you intend to use the web interface (as most people do), you |
| 463 should also add the username your web server runs as to the group. | |
| 464 My group now looks like this:: | |
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465 |
| 1049 | 466 support:*:1002:jblaine,samh,geezer,mail,apache |
| 467 | |
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468 The tracker "db" directory should be chmod'ed g+sw so that the group can |
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469 write to the database, and any new files created in the database will be owned |
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470 by the group. |
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471 |
| 1049 | 472 An alternative to the above is to create a new user who has the sole |
| 473 responsibility of running roundup. This user: | |
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474 |
| 1049 | 475 1. runs the CGI interface daemon |
| 476 2. runs regular polls for email | |
| 477 3. runs regular checks (using cron) to ensure the daemon is up | |
| 478 4. optionally has no login password so that nobody but the "root" user | |
| 479 may actually login and play with the roundup setup. | |
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480 |
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481 |
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482 Additional Language Codecs |
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483 -------------------------- |
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484 |
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485 If you intend to send messages to Roundup that use Chinese, Japanese or |
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486 Korean encodings the you'll need to obtain CJKCodecs from |
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487 http://cjkpython.berlios.de/ |
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488 |
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489 |
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490 |
| 1228 | 491 Maintenance |
| 492 =========== | |
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493 |
|
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494 Read the separate `administration guide`_ for information about how to |
| 1228 | 495 perform common maintenance tasks with Roundup. |
| 1049 | 496 |
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497 |
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498 Upgrading |
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499 ========= |
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500 |
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501 Read the separate `upgrading document`_, which describes the steps needed to |
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502 upgrade existing tracker trackers for each version of Roundup that is |
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503 released. |
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504 |
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505 |
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506 Further Reading |
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507 =============== |
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508 |
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509 If you intend to use Roundup with anything other than the defualt |
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510 templates, if you would like to hack on Roundup, or if you would |
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511 like implementation details, you should read `Customising Roundup`_. |
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512 |
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513 |
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514 Running Multiple Trackers |
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515 ========================= |
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516 |
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517 Things to think about before you jump off the deep end and install |
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518 multiple trackers, which involve additional URLs, user databases, email |
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519 addresses, databases to back up, etc. |
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520 |
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521 1. Do you want a tracker per product you sell/support? You can just add |
|
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522 a new property to your issues called Product, and filter by that. See |
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523 the customisation example `adding a new field to the classic schema`_. |
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524 2. Do you want to track internal software development issues and customer |
|
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525 support issues separately? You can just set up an additional "issue" |
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526 class called "cust_issues" in the same tracker, mimicing the normal |
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527 "issue" class, but with different properties. See the customisation |
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528 example `tracking different types of issues`_. |
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529 |
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530 |
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531 Platform-Specific Notes |
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532 ======================= |
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533 |
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534 Windows command-line tools |
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535 -------------------------- |
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536 |
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537 To make the command-line tools accessible in Windows, you need to update |
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538 the "Path" environment variable in the Registry via a dialog box. |
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539 |
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540 On Windows 2000 and later: |
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541 |
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542 1) Press the "Start" button. |
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543 2) Choose "Settings" |
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544 3) Choose "Control Panel" |
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545 4) Choose "System" |
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546 5) Choose "Advanced" |
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547 6) Choose "Environmental Variables" |
|
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548 7) Add: "<dir>\Scripts" to the "Path" environmental variable. |
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549 |
| 1747 | 550 Where <dir> in 7) is the root directory (e.g., ``C:\Python22\Scripts``) |
|
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551 of your Python installation. |
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552 |
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553 I understand that in XP, 2) above is not needed as "Control |
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554 Panel" is directly accessible from "Start". |
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555 |
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556 I do not believe this is possible to do in previous versions of Windows. |
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557 |
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558 |
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559 Windows Server |
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560 -------------- |
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561 |
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562 To have the Roundup web server start up when your machine boots up, set the |
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563 following up in Scheduled Tasks (note, the following is for a cygwin setup): |
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564 |
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565 Run |
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566 ``c:\cygwin\bin\bash.exe -c "roundup-server TheProject=/opt/roundup/trackers/support"`` |
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567 Start In |
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568 ``C:\cygwin\opt\roundup\bin`` |
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569 Schedule |
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570 At System Startup |
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571 |
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572 To have the Roundup mail gateway run periodically to poll a POP email address, |
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573 set the following up in Scheduled Tasks: |
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574 |
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575 Run |
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576 ``c:\cygwin\bin\bash.exe -c "roundup-mailgw /opt/roundup/trackers/support pop roundup:roundup@mail-server"`` |
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577 Start In |
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578 ``C:\cygwin\opt\roundup\bin`` |
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579 Schedule |
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580 Every 10 minutes from 5:00AM for 24 hours every day |
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581 Stop the task if it runs for 8 minutes |
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582 |
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583 |
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584 Sendmail smrsh |
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585 -------------- |
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586 |
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587 If you use Sendmail's ``smrsh`` mechanism, you will need to tell |
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588 smrsh that roundup-mailgw is a valid/trusted mail handler |
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589 before it will work. |
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590 |
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591 This is usually done via the following 2 steps: |
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592 |
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593 1. make a symlink in ``/etc/smrsh`` called ``roundup-mailgw`` |
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594 which points to the full path of your actual ``roundup-mailgw`` |
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595 script. |
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596 |
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597 2. change your alias to ``"|roundup-mailgw <tracker_home>"`` |
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598 |
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599 |
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600 Linux |
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601 ----- |
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602 |
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603 Make sure you read the instructions under `UNIX environment steps`_. |
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604 |
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605 Python 2.1.1 as shipped with SuSE7.3 might be missing module |
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606 ``_weakref``. |
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607 |
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608 |
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609 Solaris |
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610 ------- |
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611 |
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612 You'll need to build Python. |
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613 |
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614 Make sure you read the instructions under `UNIX environment steps`_. |
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615 |
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616 |
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617 ------------------------------------------------------------------------------- |
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618 |
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619 Back to `Table of Contents`_ |
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620 |
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621 Next: `User Guide`_ |
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622 |
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623 .. _`table of contents`: index.html |
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624 .. _`user guide`: user_guide.html |
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625 .. _`roundup specification`: spec.html |
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626 .. _`tracker configuration`: customizing.html#tracker-configuration |
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627 .. _`customisation documentation`: customizing.html |
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628 .. _`Adding a new field to the classic schema`: |
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629 customizing.html#adding-a-new-field-to-the-classic-schema |
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630 .. _`Tracking different types of issues`: |
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631 customizing.html#tracking-different-types-of-issues |
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632 .. _`customising roundup`: customizing.html |
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633 .. _`upgrading document`: upgrading.html |
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634 .. _`administration guide`: admin_guide.html |
| 2258 | 635 .. _pybsddb: http://pybsddb.sourceforge.net/ |
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636 .. _pysqlite: http://pysqlite.sourceforge.net/ |
| 1228 | 637 .. _metakit: http://www.equi4.com/metakit/ |
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638 .. _Psycopg: http://initd.org/software/initd/psycopg |
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639 .. _MySQLdb: http://sourceforge.net/projects/mysql-python |
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640 |