Mercurial > p > roundup > code
annotate doc/user_guide.txt @ 5173:4f99aad7e8e8
Store template name with saved query
When storing user-defined queries we now store the template with the
query if the template name is different from 'index'. This allows stored
queries for templates different from the default 'index' template.
| author | Ralf Schlatterbeck <rsc@runtux.com> |
|---|---|
| date | Fri, 09 Dec 2016 09:49:25 +0100 |
| parents | d995ee7d49bf |
| children | df3f553fa414 64ceb9c14b28 |
| rev | line source |
|---|---|
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1 ========== |
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2 User Guide |
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3 ========== |
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4 |
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5 .. contents:: |
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6 :local: |
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7 |
| 2409 | 8 .. hint:: |
| 9 This document will refer to *issues* as the primary store of | |
| 10 information in the tracker. This is the default of the classic template, | |
| 11 but may vary in any given installation. | |
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12 |
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13 |
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14 Your Tracker in a Nutshell |
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15 ========================== |
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16 |
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17 Your tracker holds information about issues in bundles we call *items*. |
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18 An item may be an *issue* (a bug or feature request) or a *user*. The |
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19 issue-ness or user-ness is called the item's *class*. So, for bug |
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20 reports and features, the class is "issue", and for users the class is |
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21 "user". |
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22 |
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23 Each item in the tracker has an ID number that identifies it along with |
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24 its item class. To identify a particular issue or user, we combine the |
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25 class with the number to create a unique label, so that user 1 (who, |
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26 incidentally, is *always* the "admin" user) is referred to as "user1". |
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27 Issue number 315 is referred to as "issue315". We call that label the |
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28 item's *designator*. |
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29 |
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30 Items in the database are never deleted, they're just "retired". You |
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31 can still refer to them by ID - hence removing an item won't break |
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32 references to the item. It's just that the item won't appear in any |
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33 listings. |
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34 |
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35 |
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36 Accessing the Tracker |
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37 --------------------- |
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38 |
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39 You may access your tracker through one of three ways: |
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40 |
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41 1. through the `web interface`_, |
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42 2. through the `e-mail gateway`_, or |
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43 3. using the `command line tool`_. |
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44 |
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45 The last is usually only used by administrators. Most users will use the |
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46 web and e-mail interfaces. All three are explained below. |
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47 |
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48 |
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49 Issue life cycles in Roundup |
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50 ---------------------------- |
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51 |
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52 New issues may be submitted via the web or e-mail. |
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53 |
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54 By default, the issue will have the status "unread". If another message |
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55 is received for the issue, its status will change to "chatting". |
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56 |
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57 The "home" page for a tracker will generally display all issues which |
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58 are not "resolved". |
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59 |
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60 If an issue is closed, and a new message is received then it'll be |
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61 reopened to the state of "chatting". |
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62 |
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63 The full set of **prority** and **status** values are: |
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64 |
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65 =========== ===================================== |
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66 Priority Description |
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67 =========== ===================================== |
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68 "critical" panic: work is stopped! |
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69 "urgent" important, but not deadly |
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70 "bug" lost work or incorrect results |
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71 "feature" want missing functionality |
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72 "wish" avoidable bugs, missing conveniences |
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73 =========== ===================================== |
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74 |
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75 ============= ===================================== |
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76 Status Description |
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77 ============= ===================================== |
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78 "unread" submitted but no action yet |
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79 "deferred" intentionally set aside |
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80 "chatting" under review or seeking clarification |
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81 "need-eg" need a reproducible example of a bug |
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82 "in-progress" understood; development in progress |
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83 "testing" we think it's done; others, please test |
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84 "done-cbb" okay for now, but could be better |
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85 "resolved" fix has been released |
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86 ============= ===================================== |
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87 |
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88 |
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89 .. _query-tracker: |
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90 |
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91 Entering values in your Tracker |
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92 ------------------------------- |
| 1575 | 93 |
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94 All interfaces to your tracker use the same format for entering values. |
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95 This means the web interface for entering a new issue, the web interface |
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96 for searching issues, the e-mail interface and even the command-line |
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97 administration tool. |
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98 |
| 1575 | 99 |
| 100 String and Numeric properties | |
| 101 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
| 102 | |
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103 These fields just take a simple text value, like ``It's broken``. |
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104 |
| 1575 | 105 |
| 106 Boolean properties | |
| 107 ~~~~~~~~~~~~~~~~~~ | |
| 108 | |
| 109 These fields take a value which indicates "yes"/"no", "true"/"false", | |
| 110 "1"/"0" or "on"/"off". | |
| 111 | |
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112 |
| 1575 | 113 Constrained (link and multilink) properties |
| 114 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
| 115 | |
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116 Fields like "Assigned To" and "Keywords" hold references to items in other |
| 1575 | 117 classes ("user" and "keyword" in those two cases.) |
| 118 | |
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119 Sometimes, the selection is done through a menu, like in the "Assigned |
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120 To" field. |
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121 |
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122 Where the input is not a simple menu selection, we use a comma-separated |
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123 list of values to indicated which values of "user" or "keyword" are |
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124 interesting. The values may be either numeric ids or the names of items. |
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125 The special value "-1" may be used to match items where the property is |
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126 not set. For example, the following searches on the issues: |
| 1575 | 127 |
| 128 ``assignedto=richard,george`` | |
| 129 match issues which are assigned to richard or george. | |
| 130 ``assignedto=-1`` | |
| 131 match issues that are not assigned to a user. | |
| 132 ``assignedto=2,3,40`` | |
| 133 match issues that are assigned to users 2, 3 or 40. | |
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134 ``keyword=user interface`` |
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135 match issues with the keyword "user interface" in their keyword list |
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136 ``keyword=web interface,e-mail interface`` |
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137 match issues with the keyword "web interface" or "e-mail interface" in |
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138 their keyword list |
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139 ``keyword=-1`` |
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140 match issues with no keywords set |
| 1575 | 141 |
| 142 | |
| 143 Date properties | |
| 144 ~~~~~~~~~~~~~~~ | |
| 145 | |
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146 Date-and-time stamps are specified with the date in |
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147 international standard format (``yyyy-mm-dd``) joined to the time |
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148 (``hh:mm:ss``) by a period ``.``. Dates in this form can be easily |
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149 compared and are fairly readable when printed. An example of a valid |
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150 stamp is ``2000-06-24.13:03:59``. We'll call this the "full date |
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151 format". When Timestamp objects are printed as strings, they appear in |
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152 the full date format. |
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153 |
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154 For user input, some partial forms are also permitted: the whole time or |
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155 just the seconds may be omitted; and the whole date may be omitted or |
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156 just the year may be omitted. If the time is given, the time is |
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157 interpreted in the user's local time zone. The Date constructor takes |
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158 care of these conversions. In the following examples, suppose that |
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159 ``yyyy`` is the current year, ``mm`` is the current month, and ``dd`` is |
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160 the current day of the month. |
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161 |
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162 - "2000-04-17" means <Date 2000-04-17.00:00:00> |
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163 - "01-25" means <Date yyyy-01-25.00:00:00> |
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164 - "2000-04-17.03:45" means <Date 2000-04-17.08:45:00> |
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165 - "08-13.22:13" means <Date yyyy-08-14.03:13:00> |
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166 - "11-07.09:32:43" means <Date yyyy-11-07.14:32:43> |
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167 - "14:25" means <Date yyyy-mm-dd.19:25:00> |
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168 - "8:47:11" means <Date yyyy-mm-dd.13:47:11> |
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169 - the special date "." means "right now" |
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170 |
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171 |
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172 When searching, a plain date entered as a search field will match that date |
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173 exactly in the database. We may also accept ranges of dates. You can |
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174 specify range of dates in one of two formats: |
| 1575 | 175 |
| 176 1. English syntax:: | |
| 177 | |
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178 [From <value>][To <value>] |
| 1575 | 179 |
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180 Keywords "From" and "To" are case insensitive. Keyword "From" is |
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181 optional. |
| 1575 | 182 |
| 183 2. "Geek" syntax:: | |
| 184 | |
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185 [<value>];[<value>] |
| 1575 | 186 |
| 187 Either first or second ``<value>`` can be omitted in both syntaxes. | |
| 188 | |
| 189 For example, if you enter string "from 9:00" to "Creation date" field, | |
| 190 roundup will find all issues, that were created today since 9 AM. | |
| 191 | |
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192 The ``<value>`` may also be an interval, as described in the next section. |
| 1575 | 193 Searching of "-2m; -1m" on activity field gives you issues which were |
| 194 active between period of time since 2 months up-till month ago. | |
| 195 | |
| 2910 | 196 Other possible examples (consider local time is 2003-03-08.22:07:48): |
| 1575 | 197 |
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198 - "from 2-12 to 4-2" means |
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199 <Range from 2003-02-12.00:00:00 to 2003-04-02.00:00:00> |
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200 - "FROM 18:00 TO +2m" means |
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201 <Range from 2003-03-08.18:00:00 to 2003-05-08.20:07:48> |
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202 - "12:00;" means |
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203 <Range from 2003-03-08.12:00:00 to None> |
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204 - "tO +3d" means |
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205 <Range from None to 2003-03-11.20:07:48> |
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206 - "2002-11-10; 2002-12-12" means |
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207 <Range from 2002-11-10.00:00:00 to 2002-12-12.00:00:00> |
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208 - "; 20:00 +1d" means |
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209 <Range from None to 2003-03-09.20:00:00> |
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210 - "2003" means |
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211 <Range from 2003-01-01.00:00:00 to 2003-12-31.23:59:59> |
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212 - "2003-04" means |
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213 <Range from 2003-04-01.00:00:00 to 2003-04-30.23:59:59> |
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214 |
| 1575 | 215 |
| 216 Interval properties | |
| 217 ~~~~~~~~~~~~~~~~~~~ | |
| 218 | |
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219 Date intervals are specified using the suffixes "y", "m", and "d". The |
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220 suffix "w" (for "week") means 7 days. Time intervals are specified in |
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221 hh:mm:ss format (the seconds may be omitted, but the hours and minutes |
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222 may not). |
| 1575 | 223 |
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224 - "3y" means three years |
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225 - "2y 1m" means two years and one month |
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226 - "1m 25d" means one month and 25 days |
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227 - "2w 3d" means two weeks and three days |
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228 - "1d 2:50" means one day, two hours, and 50 minutes |
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229 - "14:00" means 14 hours |
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230 - "0:04:33" means four minutes and 33 seconds |
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231 |
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233 Simple support for collision detection |
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234 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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235 |
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236 Item edit pages remember when the item was last edited. When a form is |
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237 submitted, the user will be informed if someone else has edited the item |
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238 at the same time they tried to. |
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239 |
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240 |
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241 Web Interface |
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242 ============= |
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243 |
| 2409 | 244 .. note:: |
| 245 This document contains screenshots of the default look and feel. | |
| 246 Your site may have a slightly (or very) different look, but the | |
| 247 functionality will be very similar, and the concepts still hold. | |
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248 |
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249 The web interface is broken up into the following parts: |
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250 |
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251 1. `lists of items`_, |
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252 2. `display, edit or entry of an item`_, and |
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253 3. `searching page`_. |
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254 |
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255 |
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256 Lists of Items |
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257 -------------- |
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258 |
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259 The first thing you'll see when you log into Roundup will be a list of |
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260 open (ie. not resolved) issues. This list has been generated by a bunch |
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261 of controls `under the covers`_ but for now, you can see something like: |
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262 |
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263 .. image:: images/index_logged_out.png |
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264 |
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265 The screen is divided up into three sections. There's a title which tells |
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266 you where you are, a sidebar which contains useful navigation tools and a |
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267 body which usually displays either a list of items or a single item from |
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268 the tracker. |
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269 |
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270 You may either register or log in. Registration takes you to: |
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271 |
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272 .. image:: images/registration.png |
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273 |
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274 Once you're logged in, the sidebar changes to: |
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275 |
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276 .. image:: images/index_logged_in.png |
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277 |
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278 You can now get to your "My Details" page: |
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279 |
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280 .. image:: images/my_details.png |
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281 |
| 1228 | 282 |
| 283 Display, edit or entry of an item | |
| 284 --------------------------------- | |
| 285 | |
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286 Create a new issue with "create new" under the issue subheading. This |
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287 will take you to: |
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288 |
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289 .. image:: images/new_issue.png |
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290 |
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291 Editing an issue uses the same form, though now you'll see attached files |
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292 and messages, and the issue history at the bottom of the page: |
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293 |
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294 .. image:: images/edit_issue.png |
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295 |
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296 |
| 1228 | 297 Searching Page |
| 298 -------------- | |
| 299 | |
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300 See `entering values in your tracker`_ for an explanation of what you |
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301 may type into the search form. |
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302 |
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303 |
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304 Saving queries |
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305 ~~~~~~~~~~~~~~ |
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306 |
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307 You may save queries in the tracker by giving the query a name. Each user |
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308 may only have one query with a given name - if a subsequent search is |
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309 performed with the same query name supplied, then it will edit the |
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310 existing query of the same name. |
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311 |
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312 Queries may be marked as "private". These queries are only visible to the |
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313 user that created them. If they're not marked "private" then all other |
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314 users may include the query in their list of "Your Queries". Marking it as |
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315 private at a later date does not affect users already using the query, nor |
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316 does deleting the query. |
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317 |
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318 If a user subsequently creates or edits a public query, a new personal |
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319 version of that query is made, with the same editing rules as described |
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320 above. |
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321 |
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322 |
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323 Under the covers |
| 1575 | 324 ~~~~~~~~~~~~~~~~ |
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325 |
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326 The searching page converts your selections into the following |
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327 arguments: |
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328 |
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329 ============ ============================================================= |
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330 Argument Description |
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331 ============ ============================================================= |
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332 @sort sort by prop name, optionally preceeded with '-' to give |
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333 descending or nothing for ascending sorting. The sort |
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334 argument can have several props separated with comma. |
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335 @group group by prop name, optionally preceeded with '-' or to sort |
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336 in descending or nothing for ascending order. The group |
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337 argument can have several props separated with comma. |
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338 @columns selects the columns that should be displayed. Default is |
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339 all. |
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340 @filter indicates which properties are being used in filtering. |
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341 Default is none. |
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342 propname selects the values the item properties given by propname must |
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343 have (very basic search/filter). |
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344 @search_text performs a full-text search (message bodies, issue titles, |
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345 etc) |
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346 ============ ============================================================= |
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347 |
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348 You may manually write URLS that contain these arguments, like so |
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349 (whitespace has been added for clarity):: |
| 1575 | 350 |
| 351 /issue?status=unread,in-progress,resolved& | |
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352 keyword=security,ui& |
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353 @group=priority,-status& |
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354 @sort=-activity& |
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355 @filters=status,keyword& |
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356 @columns=title,status,fixer |
| 1575 | 357 |
| 358 | |
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359 Access Controls |
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360 --------------- |
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361 |
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362 User access is controlled through Permissions. These are are grouped |
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363 into Roles, and users have a comma-separated list of Roles assigned to |
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364 them. |
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365 |
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366 Permissions divide access controls up into answering questions like: |
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367 |
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368 - may the user edit issues ("Edit", "issue") |
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369 - is the user allowed to use the web interface ("Web Access") |
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370 - may the user edit other user's Roles through the web ("Web Roles") |
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371 |
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372 Any number of new Permissions and Roles may be created as described in |
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373 the customisation documentation. Examples of new access controls are: |
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374 |
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375 - only managers may sign off issues as complete |
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376 - don't give users who register through e-mail web access |
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377 - let some users edit the details of all users |
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378 |
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379 |
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380 E-Mail Gateway |
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381 ============== |
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382 |
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383 Roundup trackers may be used to facilitate e-mail conversations around |
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384 issues. The "nosy" list attached to each issue indicates the users who |
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385 should receive e-mail when messages are added to the issue. |
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386 |
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387 When e-mail comes into a tracker that identifies an issue in the subject |
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388 line, the content of the e-mail is attached to the issue. |
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389 |
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390 You may even create new issues from e-mail messages. |
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391 |
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392 E-mail sent to a tracker is examined for several pieces of information: |
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393 |
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394 1. `subject-line information`_ identifying the purpose of the e-mail |
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395 2. `sender identification`_ using the sender of the message |
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396 3. `e-mail message content`_ which is to be extracted |
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397 4. e-mail attachments which should be associated with the message |
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398 |
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399 |
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400 Subject-line information |
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401 ------------------------ |
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402 |
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403 The subject line of the incoming message is examined to find one of: |
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404 |
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405 1. a case insentive ``help``, |
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406 2. a match for ``-- key <OneTimeKey>``, |
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407 3. the item that the message is responding to, |
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408 4. the type of item the message should create, or |
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409 5. we default the item class and try some trickiness. |
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410 |
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411 If the subject is ``help`` (case insensitive), the gateway responds |
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412 with an explaination of the interface. |
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413 |
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414 If a one-time key is found, we're processing an in-progress |
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415 registration confirmation. |
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416 |
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417 If the subject line contains a prefix in ``[square brackets]`` then |
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418 we're looking at case 3 or 4 above. Any "re:" or "fwd:" prefixes are |
| 2409 | 419 stripped off the subject line before we start looking for real |
| 420 information. | |
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421 |
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422 If an item designator (class name and id number, for example |
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423 ``issue123``) is found there, a new "msg" item is added to the |
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424 "messages" property for that item, and any new "file" items are added to |
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425 the "files" property for the item. |
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426 |
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427 If just an item class name is found there, we attempt to create a new |
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428 item of that class with its "messages" property initialized to contain |
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429 the new "msg" item and its "files" property initialized to contain any |
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430 new "file" items. |
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431 |
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432 The fifth case above - where no ``[information]`` is provided, the |
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433 tracker's ``MAIL_DEFAULT_CLASS`` configuration variable defines what |
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434 class of item the message relates to. We try to match the subject line |
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435 to an existing item of the default class, and if there's a match, the |
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436 message is related to that matched item. If not, then a new item of the |
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437 default class is created. |
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438 |
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439 |
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440 Setting Properties |
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441 ~~~~~~~~~~~~~~~~~~ |
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442 |
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443 The e-mail interface also provides a simple way to set properties on |
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444 items. At the end of the subject line, propname=value pairs can be |
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445 specified in square brackets, using the same conventions as for the |
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446 roundup set shell command. |
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447 |
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448 For example, |
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449 |
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450 - setting the priority of an issue:: |
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451 |
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452 Subject: Re: [issue2] the coffee machine is broken! [priority=urgent] |
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453 |
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454 - adding yourself to a nosy list:: |
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455 |
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456 Subject: Re: [issue2] we're out of widgets [nosy=+richard] |
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457 |
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458 - setting the nosy list to just you and cliff:: |
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459 |
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460 Subject: Re: [issue2] we're out of widgets [nosy=richard,cliff] |
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461 |
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462 - removing yourself from a nosy list and setting the priority:: |
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463 |
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464 Subject: Re: [issue2] we're out of widgets [nosy=-richard;priority=bug] |
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465 |
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466 In all cases, the message relates to issue 2. The ``Re:`` prefix is |
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467 stripped off. |
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468 |
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469 |
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470 Automatic Properties |
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471 ~~~~~~~~~~~~~~~~~~~~ |
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472 |
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473 **status of new issues** |
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474 When a new message is received that is not identified as being related |
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475 to an existing issue, it creates a new issue. The status of the new |
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476 issue is defaulted to "unread". |
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477 |
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478 **reopening of resolved issues** |
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479 When a message is is received for a resolved issue, the issue status is |
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480 automatically reset to "chatting" to indicate new information has been |
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481 received. |
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482 |
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483 |
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484 Sender identification |
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485 --------------------- |
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486 |
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487 If the sender of an e-mail is unknown to Roundup (looking up both user |
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488 primary e-mail addresses and their alternate addresses) then a new user |
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489 may be created, depending on tracker configuration (see the `Admin |
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490 Guide`_ section "Users and Security" for configuration details.) |
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491 |
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492 .. _`Admin Guide`: admin_guide.html |
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493 |
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494 The new user will have their username set to the "user" part of |
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495 "user@domain" in their e-mail address. Their password will be |
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496 completely randomised, and they'll have to visit the web interface to |
| 2409 | 497 have it changed. Some sites don't allow web access by users who register |
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498 via e-mail like this. |
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499 |
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500 |
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501 E-Mail Message Content |
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502 ---------------------- |
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503 |
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504 Roundup only associates plain text (MIME type ``text/plain``) as |
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505 messages for items. Any other parts of a message are associated as |
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506 downloadable files. If no plain text part is found, the message is |
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507 rejected. |
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508 |
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509 To do this, incoming messages are examined for multiple parts: |
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510 |
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511 * In a multipart/mixed message or part, each subpart is extracted and |
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512 examined. The text/plain subparts are assembled to form the textual |
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513 body of the message, to be stored in the file associated with a "msg" |
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514 class item. Any parts of other types are each stored in separate files |
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515 and given "file" class items that are linked to the "msg" item. |
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516 * In a multipart/alternative message or part, we look for a text/plain |
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517 subpart and ignore the other parts. |
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518 |
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519 If the message is a response to a previous message, and contains quoted |
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520 sections, then these will be stripped out of the message if the |
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521 ``EMAIL_KEEP_QUOTED_TEXT`` configuration variable is set to ``'no'``. |
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522 |
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523 Message summary |
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524 ~~~~~~~~~~~~~~~ |
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525 |
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526 The "summary" property on message items is taken from the first |
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527 non-quoting section in the message body. The message body is divided |
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528 into sections by blank lines. Sections where the second and all |
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529 subsequent lines begin with a ">" or "|" character are considered |
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530 "quoting sections". The first line of the first non-quoting section |
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531 becomes the summary of the message. |
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532 |
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533 |
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534 Address handling |
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535 ---------------- |
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536 |
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537 All of the addresses in the ``To:`` and ``Cc:`` headers of the incoming |
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538 message are looked up among the tracker users, and the corresponding |
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539 users are placed in the "recipients" property on the new "msg" item. The |
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540 address in the ``From:`` header similarly determines the "author" |
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541 property of the new "msg" item. The default handling for addresses that |
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542 don't have corresponding users is to create new users with no passwords |
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543 and a username equal to the address. |
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544 |
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545 The addresses mentioned in the ``To:``, ``From:`` and ``Cc:`` headers of |
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546 the message may be added to the `nosy list`_ depending on: |
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547 |
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548 ``ADD_AUTHOR_TO_NOSY`` |
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549 Does the author of a message get placed on the nosy list automatically? |
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550 If 'new' is used, then the author will only be added when a message |
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551 creates a new issue. If 'yes', then the author will be added on |
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552 followups too. If 'no', they're never added to the nosy. |
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553 |
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554 ``ADD_RECIPIENTS_TO_NOSY`` |
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555 Do the recipients (To:, Cc:) of a message get placed on the nosy list? |
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556 If 'new' is used, then the recipients will only be added when a message |
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557 creates a new issue. If 'yes', then the recipients will be added on |
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558 followups too. If 'no', they're never added to the nosy. |
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559 |
|
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560 Some organisations might prefer to have someone moderate emails before |
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561 they are delivered into Roundup. Those might want to set the |
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562 configuration option ``EMAIL_KEEP_REAL_FROM`` to ``'yes'`` to avoid |
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563 having the moderators address appearing as the creator of issues. |
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564 |
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565 Nosy List |
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566 ~~~~~~~~~ |
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567 |
| 1228 | 568 Roundup watches for additions to the "messages" property of items. |
| 569 | |
|
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570 When a new message is added, it is sent to all the users on the "nosy" |
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571 list for the item that are not already on the "recipients" list of the |
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572 message. Those users are then appended to the "recipients" property on |
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573 the message, so multiple copies of a message are never sent to the same |
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574 user. The journal recorded by the hyperdatabase on the "recipients" |
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575 property then provides a log of when the message was sent to whom. |
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576 |
|
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577 If the author of the message is also in the nosy list for the item that |
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578 the message is attached to, then the config var ``MESSAGES_TO_AUTHOR`` |
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579 is queried to determine if they get a nosy list copy of the message too. |
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580 |
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581 |
|
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582 Mail gateway script command line |
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583 -------------------------------- |
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584 |
|
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*** empty log message ***
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585 Usage:: |
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586 |
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587 roundup-mailgw [[-C class] -S field=value]* <instance home> [method] |
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588 |
|
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589 The roundup mail gateway may be called in one of three ways: |
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590 |
|
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591 - with an instance home as the only argument, |
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592 - with both an instance home and a mail spool file, or |
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593 - with both an instance home and a pop server account. |
|
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594 |
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595 It also supports optional -C and -S arguments that allows you to set a |
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596 fields for a class created by the roundup-mailgw. The default class if |
|
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597 not specified is msg, but the other classes: issue, file, user can also |
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598 be used. The -S or --set options uses the same |
|
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599 property=value[;property=value] notation accepted by the command line |
|
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600 roundup command or the commands that can be given on the Subject line of |
|
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601 an e-mail message. |
|
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602 |
|
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603 It can let you set the type of the message on a per e-mail address basis. |
|
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604 |
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605 PIPE: |
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606 In the first case, the mail gateway reads a single message from the |
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607 standard input and submits the message to the roundup.mailgw module. |
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608 |
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609 UNIX mailbox: |
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610 In the second case, the gateway reads all messages from the mail spool |
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611 file and submits each in turn to the roundup.mailgw module. The file is |
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612 emptied once all messages have been successfully handled. The file is |
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613 specified as:: |
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614 |
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615 mailbox /path/to/mailbox |
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616 |
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617 POP: |
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618 In the third case, the gateway reads all messages from the POP server |
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619 specified and submits each in turn to the roundup.mailgw module. The |
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620 server is specified as:: |
| 1560 | 621 |
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622 pop username:password@server |
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623 |
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624 The username and password may be omitted:: |
| 1560 | 625 |
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626 pop username@server |
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627 pop server |
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628 |
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629 are both valid. The username and/or password will be prompted for if |
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630 not supplied on the command-line. |
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631 |
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632 POPS: |
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633 Connect to a POP server over ssl. This requires python 2.4 or later. |
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634 This supports the same notation as POP:: |
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635 |
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636 pops username:password@server |
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637 |
| 1560 | 638 APOP: |
| 639 Same as POP, but using Authenticated POP:: | |
| 640 | |
| 641 apop username:password@server | |
| 642 | |
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643 IMAP: |
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644 Connect to an IMAP server. This supports the same notation as that of |
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645 POP mail:: |
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646 |
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647 imap username:password@server |
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648 |
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649 It also allows you to specify a specific mailbox other than INBOX using |
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650 this format:: |
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651 |
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652 imap username:password@server mailbox |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
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diff
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|
653 |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
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diff
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|
654 IMAPS: |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
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diff
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|
655 Connect to an IMAP server over ssl. |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents:
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diff
changeset
|
656 This supports the same notation as IMAP:: |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents:
4298
diff
changeset
|
657 |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents:
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diff
changeset
|
658 imaps username:password@server [mailbox] |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents:
4298
diff
changeset
|
659 |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
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diff
changeset
|
660 IMAPS_CRAM: |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents:
4298
diff
changeset
|
661 Connect to an IMAP server over ssl using CRAM-MD5 authentication. |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents:
4298
diff
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|
662 This supports the same notation as IMAP:: |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents:
4298
diff
changeset
|
663 |
|
abb7dbbf27ba
update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents:
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diff
changeset
|
664 imaps_cram username:password@server [mailbox] |
|
1359
ebfd8dd1cce7
missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents:
1317
diff
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|
665 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
666 Command Line Tool |
|
1199
cd58a8603424
half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents:
1098
diff
changeset
|
667 ================= |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
668 |
| 1098 | 669 The basic usage is:: |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
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|
670 |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
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diff
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|
671 Usage: roundup-admin [options] [<command> <arguments>] |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
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|
672 |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
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|
673 Options: |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
changeset
|
674 -i instance home -- specify the issue tracker "home directory" to administer |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
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|
675 -u -- the user[:password] to use for commands |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
changeset
|
676 -d -- print full designators not just class id numbers |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
changeset
|
677 -c -- when outputting lists of data, comma-separate them. |
|
1599
cc96bf971b33
extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents:
1596
diff
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|
678 Same as '-S ","'. |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
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|
679 -S <string> -- when outputting lists of data, string-separate them |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
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|
680 -s -- when outputting lists of data, space-separate them. |
|
1599
cc96bf971b33
extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents:
1596
diff
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|
681 Same as '-S " "'. |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
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|
682 |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
changeset
|
683 Only one of -s, -c or -S can be specified. |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
changeset
|
684 |
| 1098 | 685 Help: |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
changeset
|
686 roundup-admin -h |
| 1098 | 687 roundup-admin help -- this help |
| 688 roundup-admin help <command> -- command-specific help | |
| 689 roundup-admin help all -- all available help | |
| 690 | |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
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1560
diff
changeset
|
691 Commands: |
| 1098 | 692 commit |
| 693 create classname property=value ... | |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
changeset
|
694 display designator[,designator]* |
| 1098 | 695 export [class[,class]] export_dir |
| 696 find classname propname=value ... | |
| 697 get property designator[,designator]* | |
| 698 help topic | |
| 699 history designator | |
| 700 import import_dir | |
| 701 initialise [adminpw] | |
| 702 install [template [backend [admin password]]] | |
| 703 list classname [property] | |
| 704 pack period | date | |
| 705 reindex | |
| 706 retire designator[,designator]* | |
| 707 rollback | |
| 708 security [Role name] | |
|
1570
93e0a565cee5
fix the "set" command usage statement
Richard Jones <richard@users.sourceforge.net>
parents:
1566
diff
changeset
|
709 set items property=value property=value ... |
| 1098 | 710 specification classname |
| 711 table classname [property[,property]*] | |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
changeset
|
712 Commands may be abbreviated as long as the abbreviation matches only one |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
changeset
|
713 command, e.g. l == li == lis == list. |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
714 |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
715 |
| 1098 | 716 All commands (except help) require a tracker specifier. This is just the |
|
1661
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Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
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diff
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|
717 path to the roundup tracker you're working with. A roundup tracker is |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
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1615
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|
718 where roundup keeps the database and configuration file that defines an |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
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1615
diff
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|
719 issue tracker. It may be thought of as the issue tracker's "home |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
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|
720 directory". It may be specified in the environment variable |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
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diff
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|
721 ``TRACKER_HOME`` or on the command line as "``-i tracker``". |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
722 |
|
1661
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents:
1615
diff
changeset
|
723 A designator is a classname and an itemid concatenated, eg. bug1, |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents:
1615
diff
changeset
|
724 user10, ... Property values are represented as strings in command |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents:
1615
diff
changeset
|
725 arguments and in the printed results: |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
726 |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
727 - Strings are, well, strings. |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
728 - Password values will display as their encoded value. |
|
1661
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
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diff
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|
729 - Date values are printed in the full date format in the local time |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
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1615
diff
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|
730 zone, and accepted in the full format or any of the partial formats |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
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diff
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|
731 explained below.:: |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
732 |
|
e429649ed124
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Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
733 Input of... Means... |
|
2028
1883dfd4fd77
Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents:
1844
diff
changeset
|
734 "2000-04-17.03:45" 2000-04-17.03:45:00 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
735 "2000-04-17" 2000-04-17.00:00:00 |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
736 "01-25" yyyy-01-25.00:00:00 |
|
2028
1883dfd4fd77
Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents:
1844
diff
changeset
|
737 "08-13.22:13" yyyy-08-13.22:13:00 |
|
1883dfd4fd77
Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents:
1844
diff
changeset
|
738 "11-07.09:32:43" yyyy-11-07.09:32:43 |
|
1883dfd4fd77
Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents:
1844
diff
changeset
|
739 "14:25" yyyy-mm-dd.14:25:00 |
|
1883dfd4fd77
Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents:
1844
diff
changeset
|
740 "8:47:11" yyyy-mm-dd.08:47:11 |
|
1599
cc96bf971b33
extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents:
1596
diff
changeset
|
741 "2003" 2003-01-01.00:00:00 |
|
cc96bf971b33
extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents:
1596
diff
changeset
|
742 "2003-04" 2003-04-01.00:00:00 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
743 "." "right now" |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
744 |
|
1661
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diff
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|
745 - Link values are printed as item designators. When given as an |
|
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Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents:
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diff
changeset
|
746 argument, item designators and key strings are both accepted. |
|
1089
43ab730ee194
instance -> tracker, node -> item
Richard Jones <richard@users.sourceforge.net>
parents:
881
diff
changeset
|
747 - Multilink values are printed as lists of item designators joined by |
|
1661
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Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents:
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diff
changeset
|
748 commas. When given as an argument, item designators and key strings |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents:
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diff
changeset
|
749 are both accepted; an empty string, a single item, or a list of items |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents:
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diff
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|
750 joined by commas is accepted. |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
751 |
| 1098 | 752 When multiple items are specified to the roundup get or roundup set |
|
1661
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changeset
|
753 commands, the specified properties are retrieved or set on all the |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents:
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diff
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|
754 listed items. When multiple results are returned by the roundup get or |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents:
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diff
changeset
|
755 roundup find commands, they are printed one per line (default) or joined |
|
b9c1226cb600
Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents:
1615
diff
changeset
|
756 by commas (with the "``-c``" option). |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
757 |
|
1661
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Jean Jordaan <neaj@users.sourceforge.net>
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diff
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|
758 Where the command changes data, a login name/password is required. The |
|
b9c1226cb600
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Jean Jordaan <neaj@users.sourceforge.net>
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diff
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|
759 login may be specified as either "``name``" or "``name:password``". |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
760 |
|
e429649ed124
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Richard Jones <richard@users.sourceforge.net>
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diff
changeset
|
761 - ``ROUNDUP_LOGIN`` environment variable |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
762 - the "``-u``" command-line option |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
763 |
|
1661
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Jean Jordaan <neaj@users.sourceforge.net>
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diff
changeset
|
764 If either the name or password is not supplied, they are obtained from |
|
b9c1226cb600
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Jean Jordaan <neaj@users.sourceforge.net>
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|
765 the command-line. |
|
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Jean Jordaan <neaj@users.sourceforge.net>
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diff
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|
766 |
|
4792
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
767 When you initialise a new tracker instance you are prompted for the |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
768 admin password. If you want to initialise a tracker non-interactively |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
769 you can put the initialise command and password on the commnd |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
770 line. But this allows others on the host to see the password (using |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
771 the ps command). To initialise a tracker non-interactively without |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
772 exposing the password, create a file (e.g init_tracker) set to mode |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
773 600 (so only the owner can read it) with the contents: |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
774 |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
775 initialise admin_password |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
776 |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
777 and feed it to roundup-admin on standard input. E.G. |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
778 |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
779 cat init_tracker | roundup-admin -i tracker_dir |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
780 |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
diff
changeset
|
781 (for more details see http://issues.roundup-tracker.org/issue2550789.) |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
782 |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents:
1560
diff
changeset
|
783 Using with the shell |
|
1588
1ac46e7e4150
more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents:
1575
diff
changeset
|
784 -------------------- |
|
659
e429649ed124
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Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
785 |
|
3754
9f4dd27ae843
documentation cleanup from Luke Ross (patch [SF#1594860])
Richard Jones <richard@users.sourceforge.net>
parents:
3696
diff
changeset
|
786 With version 0.6.0 or newer of roundup (which introduced support for |
|
9f4dd27ae843
documentation cleanup from Luke Ross (patch [SF#1594860])
Richard Jones <richard@users.sourceforge.net>
parents:
3696
diff
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|
787 multiple designators to display and the -d, -S and -s flags): |
|
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788 |
|
1661
b9c1226cb600
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789 To find all messages regarding chatting issues that contain the word |
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790 "spam", for example, you could execute the following command from the |
|
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791 directory where the database dumps its files:: |
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792 |
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793 shell% for issue in `roundup-admin -ds find issue status=chatting`; do |
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794 > grep -l spam `roundup-admin -ds ' ' get messages $issue` |
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795 > done |
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796 msg23 |
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797 msg49 |
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798 msg50 |
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799 msg61 |
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800 shell% |
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801 |
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802 Or, using the -dc option, this can be written as a single command:: |
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803 |
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804 shell% grep -l spam `roundup get messages \ |
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805 \`roundup -dc find issue status=chatting\`` |
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806 msg23 |
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807 msg49 |
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808 msg50 |
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809 msg61 |
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810 shell% |
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811 |
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812 You can also display issue contents:: |
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813 |
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814 shell% roundup-admin display `roundup-admin -dc get messages \ |
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815 issue3,issue1` |
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816 files: [] |
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817 inreplyto: None |
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818 recipients: [] |
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819 author: 1 |
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820 date: 2003-02-16.21:23:03 |
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821 messageid: None |
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822 summary: jkdskldjf |
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823 files: [] |
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824 inreplyto: None |
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825 recipients: [] |
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826 author: 1 |
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827 date: 2003-02-15.01:59:11 |
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828 messageid: None |
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829 summary: jlkfjadsf |
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830 |
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831 or status:: |
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832 |
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833 shell% roundup-admin get name `/tools/roundup/bin/roundup-admin \ |
|
1599
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834 -dc -i /var/roundup/sysadmin get status issue3,issue1` |
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835 unread |
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836 deferred |
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837 |
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838 or status on a single line:: |
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839 |
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840 shell% echo `roundup-admin get name \`/tools/roundup/bin/roundup-admin \ |
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841 -dc -i /var/roundup/sysadmin get status issue3,issue1\`` |
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842 unread deferred |
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843 |
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844 which is the same as:: |
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845 |
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846 shell% roundup-admin -s get name `/tools/roundup/bin/roundup-admin \ |
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847 -dc -i /var/roundup/sysadmin get status issue3,issue1` |
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848 unread deferred |
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849 |
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850 Also the tautological:: |
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851 |
|
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852 shell% roundup-admin get name \ |
|
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853 `roundup-admin -dc get status \`roundup-admin -dc find issue \ |
|
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854 status=chatting\`` |
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855 chatting |
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856 chatting |
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857 |
|
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858 Remember the roundup commands that accept multiple designators accept |
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859 them ',' separated so using '-dc' is almost always required. |
|
659
e429649ed124
More documentation cleanups.
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changeset
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860 |