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Here's a cron-job reminder script... ...that we're going to be using here at ekit. Might be useful for other people. Could use some work making it more general and easier to customise.
author Richard Jones <richard@users.sourceforge.net>
date Mon, 15 Apr 2002 06:37:31 +0000
parents b38f4f95bffd
children f36ffa50374f 768bc93f7d1b
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1 ===============
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2 Getting Started
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3 ===============
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4
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5 :Version: $Revision: 1.3 $
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7 .. contents::
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8
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9
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10 The following instructions assume that you have installed roundup. If you
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11 haven't, you may still proceed - just run the commands as
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12 "``PYTHONPATH=. python roundup/scripts/roundup_admin.py``" for
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13 ``roundup-admin`` and
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14 "``PYTHONPATH=. python roundup/scripts/roundup_server.py``" for
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15 ``roundup-server``.
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16
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17 The Instance
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18 ------------
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19
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20 We'll be referring to the term instance a lot from now on. An instance is a
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21 directory in your filesystem that is where all the information about a live
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22 issue
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23 tracker database is stored. The data that is entered as issues, the users who
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24 access the database and the definition of the database itself all reside there:
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25
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26 Hyperdatabase
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27 This is the lowest component of Roundup and is where all the issues,
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28 users, file attachments and messages are stored.
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29
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30 Database schema
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31 This describes the content of the hyperdatabase - what fields are stored
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32 for issues, what user information, etc. Being stored in the instance,
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33 this allows it to be customised for a particular application. It also
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34 means that changes in the Roundup core code do not affect a running
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35 instance.
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36
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37 Web Interface
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38 The web interface templates are defined in the instance too - and the
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39 actual CGI interface class is defined (mostly using base classes in the
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40 Roundup core code) so it, like the database, may be customised for each
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41 instance in use.
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42
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43 Instances are created using the ``roundup-admin`` tool.
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44
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45 Command Line Tool
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46 -----------------
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47
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48 To initiliase a new instance, run "``roundup-admin init``". You will be asked a
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49 series of questions:
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50
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51 1. Instance home directory
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52 2. Schema to use
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53 3. Database back-end to use
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54 4. Administration user "admin" password.
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55
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56 You should also think about whether there is going to be controlled access
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57 to the
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58 instance on the machine the instance is running on. That is, who can
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59 actually make
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60 changes to the database using the roundup-admin tool. See the section on
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61 Users_and_Access_Control for information on how to secure your instance from the
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62 start.
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63
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64 Roundup is configurable using an ``instance_config.py`` file in the instance
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65 home. It
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66 should be edited before roundup is used, and may have the following variable
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67 declarations:
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68
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69 MAILHOST
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70 The SMTP mail host that roundup will use to send mail
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71 MAIL_DOMAIN
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72 The domain name used for email addresses
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73 ISSUE_TRACKER_WEB
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74 The web address of the issue tracker's web interface
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75
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76 The email addresses used by the system by default are:
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77
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78 ISSUE_TRACKER_EMAIL: ``issue_tracker@MAIL_DOMAIN``
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79 submissions of issues
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80
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81 ADMIN_EMAIL: ``roundup-admin@MAIL_DOMAIN``
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82 roundup's internal use (problems, etc)
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83
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84 E-Mail Interface
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85 ----------------
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86
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87 Setup 1: As a mail alias pipe process
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88 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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89
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90 Set up a mail alias called "issue_tracker" as (include the quote marks):
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91 "``|/usr/bin/python /usr/local/bin/roundup-mailgw <instance_home>``"
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92
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93 In some installations (e.g. RedHat 6.2 I think) you'll need to set up smrsh so
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94 sendmail will accept the pipe command. In that case, symlink
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95 ``/etc/smrsh/roundup-mailgw`` to "``/usr/local/bin/roundup-mailgw``" and change
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96 the command to::
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97
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98 |roundup-mailgw <instance_home>
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99
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100 To test the mail gateway on unix systems, try::
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101
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102 echo test |mail -s '[issue] test' issue_tracker@your.domain
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103
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104
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105 Setup 2: As a regular cron job using a mailbox source
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106 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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107
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108 Set ``roundup-mailgw`` up to run every 10 minutes or so. For example::
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109
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110 10 * * * * /usr/local/bin/roundup-mailgw <instance_home> mailbox <mail_spool_file>
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111
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112 Where the ``mail_spool_file`` argument is the location of the roundup submission
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113 user's mail spool. On most systems, the spool for a user "issue_tracker"
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114 will be "``/var/mail/issue_tracker``".
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115
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116 Setup 3: As a regular cron job using a POP source
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117 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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118
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119 To retrieve from a POP mailbox, use a similar cron entry to the mailbox one::
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120
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121 10 * * * * /usr/local/bin/roundup-mailgw <instance_home> pop <pop_spec>
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122
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123 where pop_spec is "``username:password@server``" that specifies the roundup
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124 submission user's POP account name, password and server.
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125
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126
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127 Web Interface
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128 -------------
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129
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130 This software will work through apache or stand-alone.
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131
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132 Stand-alone:
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133 1. Edit roundup-server at the top - ``ROUNDUP_INSTANCE_HOMES`` needs to know
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134 about your instance. You may also specify the values for
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135 ``ROUNDUP_INSTANCE_HOMES`` on the command-line using "name=home" pairs.
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136
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137 2. "``roundup-server [-p port] (name=instance_home)*``" (hostname may be "")
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138
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139 3. Load up the page "``/<instance name>/index``" where instance name is the name
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140 you nominated in ``ROUNDUP_INSTANCE_HOMES``.
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141
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142 Apache:
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143 1. The CGI script is found in the cgi-bin directory of the roundup
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144 distribution.
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145
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146 2. Make sure roundup.cgi is executable. Edit it at the top -
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147 ``ROUNDUP_INSTANCE_HOMES`` needs to know about your instance.
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148
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149 3. Edit your "``/etc/httpd/conf/httpd.conf``" and make sure that the
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150 "``/home/httpd/html/roundup/roundup.cgi``" script will be treated as a CGI script.
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151
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152 4. Re-start your apache to re-load the config if necessary.
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153
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154 5. Load up the page "``/roundup/roundup.cgi/index/``" where instance name is the
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155 name you nominated in ``ROUNDUP_INSTANCE_HOMES``.
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156
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157 6. To use the CGI script unchanged, which allows much easier updates, add
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158 these directives to your "httpd.conf"::
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159
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160 SetEnv ROUNDUP_LOG "/var/log/roundup.log"
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161 SetEnv ROUNDUP_INSTANCE_HOMES "Default=/usr/local/share/roundup/instances/Default"
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162 SetEnv ROUNDUP_DEBUG "0"
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163
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164 7. On Windows, write a batch file "roundup.bat" similar to the one below and
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165 place it into your cgi-bin directory::
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166
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167 @echo off
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168 set ROUNDUP_LOG=c:\Python21\share\roundup\cgi.log
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169 set ROUNDUP_INSTANCE_HOMES=Default=c:\Python21\share\roundup\instances\Default;
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170 set ROUNDUP_DEBUG=0
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171 c:\Python21\python.exe c:\Python21\share\roundup\cgi-bin\roundup.cgi
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172
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173
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174 Users
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175 -----
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176
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177 Users and permissions
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178 ~~~~~~~~~~~~~~~~~~~~~
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179
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180 By default, roundup automatically creates one user when the instance database is
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181 initialised (using roundup-admin init). The user is "admin" and the password is
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182 the one you supply at that time.
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183
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184 If users attempt to use roundup in any manner and are not identified to roundup,
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185 they will be using the database in a read-only mode. That is, if roundup doesn't
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186 know who they are, they can't change anything. This has the following
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187 repurcussions:
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188
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189 Command-line interface
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190 The data modification commands (create, init, retire, set) are performed
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191 as the "admin" user. It is therefore important that the database be
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192 protected by the filesystem if protection is required. On a Unix system,
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193 the easiest and most flexible method of doing so is:
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194
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195 1. Add a new user and group to your system (e.g. "issue_tracker")
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196
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197 2. When creating a new instance home, use the following commands
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198 (substituting instance_home for the directory you want to use)::
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199
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200 mkdir instance_home
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201 chown issue_tracker:issue_tracker instance_home
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202 chmod g+rwxs instance_home
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203 roundup-admin -i instance_home init
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204
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205 3. Now, edit the /etc/group line for the issue_tracker group so it
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206 includes the unix logins of all the users who are going to
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207 administer your roundup instance. If you're running the web or mail
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208 gateways, then be sure to include those users in the group too (on
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209 some Linux systems, these users are "www" or "apache" and "mail".)
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210
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211 E-Mail interface
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212 Users are identified by e-mail address - a new user entry will be created
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213 for any e-mail address that is not recognised, so users are always
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214 identified by roundup.
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215
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216 Web interface
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217 Unidentified users have read-only access. If the users database has an
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218 entry with the username "anonymous", then unidentified users are
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219 automatically logged in as that user. This gives them write access.
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220
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221 **anonymous access and the ANONYMOUS_* configurations.**
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222
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223
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224 Adding users
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225 ~~~~~~~~~~~~
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226
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227 To add users, use one of the following interfaces:
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228
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229 1. On the web, access the URL .../<instance name>/newuser to bring up a form
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230 which may be used to add a new user.
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231
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232 2. On the command-line, use::
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233
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234 roundup-admin -i <instance home> create user username=bozo password=bozo
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235 address=richard@clown.org
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236
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237 Supply the admin username and password. roundup-admin will print the id
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238 of the new user.
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239
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240 3. Any e-mail sent to roundup from an address that doesn't match an existing
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241 user in the database will result in a new user entry being created for
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242 that user.
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243
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244
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245 Issues
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246 ------
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247
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248 To add issues, use one of the following interfaces:
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249
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250 1. On the web, access the URL .../<instance name>/newissue to bring up a
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251 form which may be used to add a new issue.
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252
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253 2. On the command-line, use::
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254
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255 roundup-admin -i <instance home> create issue title="test issue"
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256
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257 Supply the admin username and password. roundup-admin will print the id
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258 of the new issue.
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259
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260 3. Any e-mail sent to roundup with the subject line containing [issue] will
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261 automatically created a new issue in the database using the contents of
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262 the e-mail.
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263
686
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264 -----------------
659
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265
686
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266 Back to `Table of Contents`_
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267
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268 Next: `User Guide`_
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269
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270 .. _`table of contents`: index.html
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271 .. _`user guide`: user_guide.html
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272
Roundup Issue Tracker: http://roundup-tracker.org/