Mercurial > p > roundup > code
annotate doc/FAQ.txt @ 7531:913a73b9fab5 2.3.0
Update for 2.3.0 release
| author | John Rouillard <rouilj@ieee.org> |
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| date | Wed, 12 Jul 2023 23:00:25 -0400 |
| parents | 692242b3effd |
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| rev | line source |
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1 =========== |
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2 Roundup FAQ |
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3 =========== |
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4 |
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5 .. contents:: |
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6 :local: |
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7 |
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8 |
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9 Installation |
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10 ------------ |
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11 |
| 1585 | 12 Living without a mailserver |
| 13 ~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
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14 |
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15 Remove the nosy reactor - delete the tracker file |
| 1585 | 16 ``detectors/nosyreactor.py`` from your tracker home. |
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17 |
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18 You do need to configure the ``[mail]`` section of |
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19 config.ini. Specifically the ``domain`` and ``host`` settings have to |
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20 have a value. The values don't matter, but the config parser will |
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21 complain if they are not set. |
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22 |
| 1585 | 23 The cgi-bin is very slow! |
| 24 ~~~~~~~~~~~~~~~~~~~~~~~~~ | |
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25 |
| 1585 | 26 Yep, it sure is. It has to start up Python and load all of the support |
| 27 libraries for *every* request. | |
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28 |
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29 The solution is to use the built in server (or possibly mod_wsgi |
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30 or other WSGI support). |
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31 |
| 1585 | 32 To make Roundup more seamless with your website, you may place the built |
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33 in server behind apache and link it into your web tree (see below). |
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34 |
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35 |
| 1585 | 36 How do I put Roundup behind Apache |
| 37 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
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38 |
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39 We have a project (foo) running on ``tracker.example:8080``. |
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40 We want ``http://tracker.example/issues`` to use the roundup server, so we |
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41 set that up on port 8080 on ``tracker.example`` with the ``config.ini`` line:: |
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42 |
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43 [tracker] |
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44 ... |
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45 web = 'http://tracker.example/issues/' |
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46 |
| 1585 | 47 We have a "foo_issues" tracker and we run the server with:: |
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48 |
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49 roundup-server -p 8080 issues=/home/roundup/trackers/issues |
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50 |
| 1585 | 51 Then, on the Apache machine (eg. redhat 7.3 with apache 1.3), in |
| 52 ``/etc/httpd/conf/httpd.conf`` uncomment:: | |
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53 |
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54 LoadModule proxy_module modules/libproxy.so |
| 1585 | 55 |
| 56 and:: | |
| 57 | |
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58 AddModule mod_proxy.c |
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59 |
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60 Then add:: |
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61 |
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62 # roundup stuff (added manually) |
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63 <IfModule mod_proxy.c> |
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64 # proxy through one tracker |
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65 ProxyPass /issues/ http://tracker.example:8080/issues/ |
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66 # proxy through all tracker(*) |
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67 #ProxyPass /roundup/ http://tracker.example:8080/ |
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68 </IfModule> |
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69 |
| 1585 | 70 Then restart Apache. Now Apache will proxy the request on to the |
| 71 roundup-server. | |
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72 |
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73 Note that if you're proxying multiple trackers, you'll need to use the |
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74 second ProxyPass rule described above. It will mean that your TRACKER_WEB |
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75 will change to:: |
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76 |
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77 TRACKER_WEB = 'http://tracker.example/roundup/issues/' |
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78 |
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79 Once you're done, you can firewall off port 8080 from the rest of the world. |
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80 |
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81 Note that in some situations (eg. virtual hosting) you might need to use a |
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82 more complex rewrite rule instead of the simpler ProxyPass above. The |
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83 following should be useful as a starting template:: |
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84 |
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85 # roundup stuff (added manually) |
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86 <IfModule mod_proxy.c> |
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87 |
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88 RewriteEngine on |
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89 |
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90 # General Roundup |
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91 RewriteRule ^/roundup$ roundup/ [R] |
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92 RewriteRule ^/roundup/(.*)$ http://tracker.example:8080/$1 [P,L] |
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93 |
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94 # Handle Foo Issues |
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95 RewriteRule ^/issues$ issues/ [R] |
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96 RewriteRule ^/issues/(.*)$ http://tracker.example:8080/issues/$1 [P,L] |
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97 |
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98 </IfModule> |
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99 |
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100 |
| 3250 | 101 How do I run Roundup through SSL (HTTPS)? |
| 102 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
| 103 | |
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104 The preferred way of using SSL is to proxy through apache and use its |
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105 SSL service. See the previous question on how to proxy through apache. |
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106 |
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107 The standalone roundup-server now also has SSL support which is still |
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108 considered experimental. For details refer to the documentation of |
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109 roundup server, in particular to the generated configuration file |
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110 generated with :: |
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111 |
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112 roundup-server --save-config |
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113 |
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114 that describes the needed option in detail. With the standalone server |
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115 now XMLRPC over SSL works, too. |
| 3250 | 116 |
| 117 | |
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118 Templates |
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119 --------- |
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120 |
| 1585 | 121 What is that stuff in the tracker html directory? |
| 122 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
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123 |
| 1585 | 124 This is the template code that Roundup uses to display the various pages. |
| 125 This is based upon the template markup language in Zope called, oddly | |
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126 enough, "Zope Page Templates". There's documentation in the Roundup |
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127 reference_ documentation. For more information have a look at: |
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128 |
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129 https://zope.readthedocs.io/en/latest/zopebook/ZPT.html |
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130 |
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131 specifically the chapter (10) on "Using Zope Page Templates" and the |
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132 chapter (13) on "Advanced Page Templates". (Note the link above is for |
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133 a newer version of Zope, so some of the info may not apply to version |
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134 2 of Zope which is used in roundup. The version 2 docs appear to not |
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135 be available anymore.) |
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136 |
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137 |
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138 But I just want a select/option list for .... |
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139 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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140 |
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141 Really easy... edit ``html/issue.item.html``. For ``nosy``, change the line |
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142 (around line 69) from:: |
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143 |
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144 <span tal:replace="structure context/nosy/field" /> |
| 1585 | 145 |
| 146 to:: | |
| 147 | |
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148 <span tal:replace="structure context/nosy/menu" /> |
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149 |
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150 For ``assigned to``, this is already done around line 77:: |
| 1585 | 151 |
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152 <td tal:content="structure context/assignedto/menu">assignedto menu</td> |
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153 |
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154 |
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155 |
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156 Great! But now the select/option list is too big |
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157 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
| 1585 | 158 |
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159 That is a little harder (but only a little ;^) |
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160 |
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161 Again, edit ``html/issue.item``. For nosy, change line (around line 69) from:: |
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162 |
| 1585 | 163 <span tal:replace="structure context/nosy/field" /> |
| 164 | |
| 165 to:: | |
| 166 | |
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167 <span tal:replace="structure python:context.nosy.menu(height=3)" /> |
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168 |
| 1585 | 169 for more information, go and read about Zope Page Templates. |
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170 |
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171 I want to link version identifiers from my messages to svn/mercurial/git |
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172 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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173 |
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174 See: the LinkFormatingExample at: |
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175 |
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176 https://wiki.roundup-tracker.org/LinkFormattingExample?highlight=%28local%5C_replace%29 |
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177 |
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178 There are examples in the devel and responsive templates. Search for |
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179 LocalReplace to find the extension file and the change that has to be |
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180 made to the item template. |
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181 |
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182 I can see values in a multilink but not display the items |
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183 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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184 |
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185 Make sure that you have allowed the user to view the labelprop for the |
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186 multilink class. Look for the setlabelprop explanation in the Roundup |
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187 reference_ documentation. |
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188 |
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189 Using Roundup |
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190 ------------- |
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191 |
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192 I got an error and I cannot reload it! |
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193 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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194 |
| 1585 | 195 If you're using Netscape/Mozilla, try holding shift and pressing reload. |
| 196 If you're using IE then install Mozilla and try again ;^) | |
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197 |
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198 |
| 1585 | 199 I keep getting logged out |
| 200 ~~~~~~~~~~~~~~~~~~~~~~~~~ | |
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201 |
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202 Make sure that the ``tracker`` -> ``web`` setting in your tracker's |
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203 config.ini is set to the URL of the tracker. |
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204 |
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205 I'm getting infinite redirects in the browser |
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206 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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207 |
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208 A wrong value for the ``tracker`` -> ``web`` setting may also result in |
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209 infinite redirects, see https://issues.roundup-tracker.org/issue2537286 |
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210 |
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211 |
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212 How is sorting performed, and why does it seem to fail sometimes? |
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213 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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214 |
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215 When we sort items in the hyperdb, we use one of a number of methods, |
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216 depending on the properties being sorted on: |
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217 |
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218 1. If it's a String, Integer, Number, Date or Interval property, we |
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219 just sort the scalar value of the property. Strings are sorted |
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220 case-sensitively. |
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221 2. If it's a Link property, we sort by either the linked item's "order" |
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222 property (if it has one) or the linked item's "id". |
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223 3. Mulitlinks sort similar to #2, but we start with the first |
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224 Multilink list item, and if they're the same, we sort by the second item, |
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225 and so on. |
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226 |
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227 Note that if an "order" property is defined on a Class that is used for |
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228 sorting, all items of that Class *must* have a value against the "order" |
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229 property, or sorting will result in random ordering. |
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230 |
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231 |
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232 How do I filter roundup emails? |
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233 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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234 |
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235 When roundup emails users, it provides an email header:: |
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236 |
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237 X-Roundup-(class)-(property): values |
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238 |
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239 for every property that is a link or multilink (usually things |
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240 set by a dropdown or selection in the web interface). |
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241 |
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242 For example, assume you have a category field for issues in your tracker. |
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243 You respond to issues that fall into the catagories: Network and Security. |
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244 |
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245 You will see headers like: |
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246 |
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247 X-Roundup-issue-category: Network |
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248 |
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249 or |
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250 |
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251 X-Roundup-issue-category: Network, Security, Linux |
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252 |
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253 Then you can set up a filter looking for X-Roundup-issue-category |
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254 followed by Network or Security in your mail program. |
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255 |
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256 Also for newer (post version 1.6.X) releases there is also a header: |
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257 |
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258 X-Roundup-issue-Id: 22 |
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259 |
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260 for messages from issue22. Directions on using your mail program are |
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261 beyond the scope of this FAQ entry. |
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262 |
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263 (If you don't see a header for a multilink or link property, look for |
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264 msg_header_property in the roundup docs. In some cases you have to |
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265 explicitly enable the header.) |
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266 |
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267 |
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268 .. _`reference`: reference.html |
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269 |