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annotate doc/FAQ.txt @ 4544:007498b32775

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fixed issue2550730: FAQ has broken link to Zope book. Reported and fixed by John Rouillard.
author Bernhard Reiter <Bernhard.Reiter@intevation.de>
date Mon, 17 Oct 2011 07:51:52 +0000
parents b7c74999947f
children 32b24abfe98e
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1 ===========
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2 Roundup FAQ
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3 ===========
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4
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5 .. contents::
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6
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7
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8 Installation
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9 ------------
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10
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11 Living without a mailserver
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12 ~~~~~~~~~~~~~~~~~~~~~~~~~~~
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13
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14 Remove the nosy reactor - delete the tracker file
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15 ``detectors/nosyreactor.py`` from your tracker home.
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17
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18 The cgi-bin is very slow!
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19 ~~~~~~~~~~~~~~~~~~~~~~~~~
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20
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21 Yep, it sure is. It has to start up Python and load all of the support
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22 libraries for *every* request.
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23
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24 The solution is to use the built in server (or possibly the mod_python
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25 or WSGI support).
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26
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27 To make Roundup more seamless with your website, you may place the built
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28 in server behind apache and link it into your web tree (see below).
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29
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30
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31 How do I put Roundup behind Apache
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32 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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33
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34 We have a project (foo) running on ``tracker.example:8080``.
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35 We want ``http://tracker.example/issues`` to use the roundup server, so we
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36 set that up on port 8080 on ``tracker.example`` with the ``config.ini`` line::
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37
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38 [tracker]
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39 ...
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40 web = 'http://tracker.example/issues/'
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41
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42 We have a "foo_issues" tracker and we run the server with::
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43
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44 roundup-server -p 8080 issues=/home/roundup/trackers/issues
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45
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46 Then, on the Apache machine (eg. redhat 7.3 with apache 1.3), in
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47 ``/etc/httpd/conf/httpd.conf`` uncomment::
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48
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49 LoadModule proxy_module modules/libproxy.so
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50
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51 and::
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52
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53 AddModule mod_proxy.c
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54
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55 Then add::
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56
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57 # roundup stuff (added manually)
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58 <IfModule mod_proxy.c>
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59 # proxy through one tracker
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60 ProxyPass /issues/ http://tracker.example:8080/issues/
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61 # proxy through all tracker(*)
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62 #ProxyPass /roundup/ http://tracker.example:8080/
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63 </IfModule>
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64
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65 Then restart Apache. Now Apache will proxy the request on to the
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66 roundup-server.
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67
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68 Note that if you're proxying multiple trackers, you'll need to use the
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69 second ProxyPass rule described above. It will mean that your TRACKER_WEB
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70 will change to::
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71
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72 TRACKER_WEB = 'http://tracker.example/roundup/issues/'
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73
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74 Once you're done, you can firewall off port 8080 from the rest of the world.
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75
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76 Note that in some situations (eg. virtual hosting) you might need to use a
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77 more complex rewrite rule instead of the simpler ProxyPass above. The
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78 following should be useful as a starting template::
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79
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80 # roundup stuff (added manually)
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81 <IfModule mod_proxy.c>
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82
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83 RewriteEngine on
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84
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85 # General Roundup
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86 RewriteRule ^/roundup$ roundup/ [R]
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87 RewriteRule ^/roundup/(.*)$ http://tracker.example:8080/$1 [P,L]
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88
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89 # Handle Foo Issues
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90 RewriteRule ^/issues$ issues/ [R]
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91 RewriteRule ^/issues/(.*)$ http://tracker.example:8080/issues/$1 [P,L]
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92
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93 </IfModule>
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94
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95
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96 How do I run Roundup through SSL (HTTPS)?
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97 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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98
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99 The preferred way of using SSL is to proxy through apache and use its
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100 SSL service. See the previous question on how to proxy through apache.
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101
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102 The standalone roundup-server now also has SSL support which is still
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103 considered experimental. For details refer to the documentation of
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104 roundup server, in particular to the generated configuration file
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105 generated with ::
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106
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107 roundup-server --save-config
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108
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109 that describes the needed option in detail. With the standalone server
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110 now XMLRPC over SSL works, too.
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111
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112
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113 Roundup runs very slowly on my XP machine when accessed from the Internet
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114 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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115
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116 The issue is probably related to host name resolution for the client
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117 performing the request. You can turn off the resolution of the names
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118 when it's so slow like this. To do so, edit the module
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119 roundup/scripts/roundup_server.py around line 77 to add the following
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120 to the RoundupRequestHandler class::
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121
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122 def address_string(self):
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123 return self.client_address[0]
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124
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125
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126 Templates
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127 ---------
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128
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129 What is that stuff in the tracker html directory?
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130 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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131
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132 This is the template code that Roundup uses to display the various pages.
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133 This is based upon the template markup language in Zope called, oddly
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134 enough "Zope Page Templates". There's documentation in the Roundup
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135 customisation_ documentation. For more information have a look at:
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136
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137 http://docs.zope.org/zope2/zope2book/
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138
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139 specifically chapter 10 "Using Zope Page Templates" and chapter 14 "Advanced
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140 Page Templates".
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141
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142
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143 But I just want a select/option list for ....
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144 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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145
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146 Really easy... edit ``html/issue.item.html``. For ``nosy``, change the line
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147 (around line 69) from::
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148
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149 <span tal:replace="structure context/nosy/field" />
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150
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151 to::
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152
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153 <span tal:replace="structure context/nosy/menu" />
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154
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155 For ``assigned to``, this is already done around line 77::
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156
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157 <td tal:content="structure context/assignedto/menu">assignedto menu</td>
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158
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159
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160
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161 Great! But now the select/option list is too big
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162 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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163
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164 Thats a little harder (but only a little ;^)
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165
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166 Again, edit ``html/issue.item``. For nosy, change line (around line 69) from::
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167
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168 <span tal:replace="structure context/nosy/field" />
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169
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170 to::
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171
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172 <span tal:replace="structure python:context.nosy.menu(height=3)" />
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173
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174 for more information, go and read about Zope Page Templates.
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175
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176
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177 Using Roundup
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178 -------------
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179
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180 I got an error and I cant reload it!
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181 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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182
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183 If you're using Netscape/Mozilla, try holding shift and pressing reload.
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184 If you're using IE then install Mozilla and try again ;^)
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185
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186
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187 I keep getting logged out
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188 ~~~~~~~~~~~~~~~~~~~~~~~~~
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189
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190 Make sure that the ``tracker`` -> ``web`` setting in your tracker's
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191 config.ini is set to the URL of the tracker.
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192
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193 I'm getting infinite redirects in the browser
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194 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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195
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196 A wrong value for the ``tracker`` -> ``web`` setting may also result in
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197 infinite redirects, see http://issues.roundup-tracker.org/issue2537286
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198
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199
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200 How is sorting performed, and why does it seem to fail sometimes?
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201 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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202
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203 When we sort items in the hyperdb, we use one of a number of methods,
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204 depending on the properties being sorted on:
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205
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206 1. If it's a String, Number, Date or Interval property, we just sort the
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207 scalar value of the property. Strings are sorted case-sensitively.
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208 2. If it's a Link property, we sort by either the linked item's "order"
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209 property (if it has one) or the linked item's "id".
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210 3. Mulitlinks sort similar to #2, but we start with the first
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211 Multilink list item, and if they're the same, we sort by the second item,
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212 and so on.
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213
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214 Note that if an "order" property is defined on a Class that is used for
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215 sorting, all items of that Class *must* have a value against the "order"
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216 property, or sorting will result in random ordering.
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217
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218 .. _`customisation`: customizing.html
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219
Roundup Issue Tracker: http://roundup-tracker.org/